Privacy

Who is responsible

Good Hot Tubs Ltd, on Vancouver Island, British Columbia, is responsible for the personal information collected on this website. For any question about it, email peter@goodhottubs.com.

What the forms collect

The request form (Is The One Hot Tub right for me?) collects your name and email address. If you choose to give them, it also collects your phone number, city or town, postal code and a message. It sends your answers to the ten questions, including your budget, and the result they give. When sent from the home page, it also notes which home page picture you saw.

The contact form collects your name, email address, message and, if you give it, your phone number.

Both forms record whether you agreed to be contacted. The request form also records whether you agreed to have your details passed to a local hot tub specialist.

Why Good Hot Tubs collects it

To reply to your request or message, to arrange a video call or a test soak, and to answer questions about the One Model. Good Hot Tubs passes your details to a local hot tub specialist only if you tick that box on the request form. Good Hot Tubs does not sell your details.

How a form reaches the team

When you press send, your form goes to a form handler that Kin-etiq, the company that builds and runs this website for Good Hot Tubs, runs on Cloudflare. It keeps a copy and emails your form to the Good Hot Tubs team and to Kin-etiq. Both use it only to answer you.

How long it is kept

Good Hot Tubs keeps a request or message for up to 2 years after its last contact with you, then deletes it. The form handler's copy is deleted automatically after 2 years. If you order a hot tub, the order records are kept for as long as the law requires.

Seeing, correcting or deleting your details

You can ask to see the personal information Good Hot Tubs holds about you, ask for a correction, or ask for it to be deleted. Email peter@goodhottubs.com. Good Hot Tubs answers within 30 days. British Columbia's Personal Information Protection Act gives you these rights.

Visit counts and your browser

The site counts visits with Cloudflare Web Analytics, which uses no cookies and does not identify you. Your browser also keeps a few settings on your own device, such as the light or dark look and whether the One Model is in your request. You can clear them in your browser at any time.

Cloudflare may handle this information on servers outside Canada.

Changes

If this notice changes, the new version is posted on this page with a new date. Last updated 13 November 2026.