Why Good Hot Tubs sells one hot tub
Most buyers end up choosing from the same few models. John Keirstead put what they choose into one tub, so the team can get that one tub right.
John started Good Hot Tubs to make a hot tub simple to buy and simple to own, and to build one that lasts.
The moment owners give up
Owners told John the same story. They lifted the cover on a Friday, found the water cloudy, and lost the weekend to test kits and bottles of chemicals.
Five complaints
What the One Model does about each one.
These came up more than any others.
Too much work.
Most of the work in a hot tub is keeping the water clean. The One Model's water-care system does that work day and night, and the app shows the water readings on your phone. Your part is a test strip each week, a new filter every 3 to 6 months and a few jobs a year. The full routine is on the water care page.
Too many chemicals.
In a regular hot tub, the owner buys chlorine, measures it and pours it in by hand. The One Model makes its own chlorine from salt, and ozone, a skimmer and a filter clean the water alongside it. The rest are household items: cleaning vinegar for pH and baking soda for alkalinity.
Repairs were hard to get done.
In a hot tub filled with spray foam, fixing a leak means cutting through the foam to find it. The One Model's plumbing stays reachable. A local expert on the Island opens a panel and does the repair.
It cost more to run than expected.
The One Model typically costs $15 to $25 a month to run, depending on use. Heat escapes through the cabinet and the cover, and a foam cover lets more out once it has soaked up rain and snowmelt. The One Model's cabinet walls are insulated, and its hard cover does not absorb water, so it keeps holding the heat in.
There was no one to call.
When something went wrong, owners did not know who would fix it. A local expert on Vancouver Island delivers and services every One Model. If something needs fixing under warranty, you make one call to Good Hot Tubs, which arranges the repair.
The name
Where the name came from.
For years John watched buyers get buried in research, and one request came up again and again: "I just want a good hot tub." So he named the company after it.
If the One Model is not the right tub for you, John still wants you to get a good hot tub, and his advice is to buy one from a good local store.
Stop researching. Start relaxing.
Is the One Model right for you?
Ten questions about your home and how you would use a hot tub. You see your result before you give any contact details, and you can ask for a test soak on Vancouver Island when you send it.